Google Analytics Plugin doesn't work

QUESTIONS & ANSWERSGoogle Analytics Plugin doesn't work
Profile photo of Mark YatesMark Yates asked 6 months ago

Hi!
I’m using WordPress 4.7.1 with the google analytics plugin 4.9.5
The last months it worked very well but I logged in this week and found that the dashboard report wasn’t available with error message:
This report is unavailable (400)
 
Now I tried to reauthorize the plugin but now I’m getting in the plugin settings the following error message:

Last Error: 2017-01-20 15:48:44: No properties were found in this account!

But I can't authorize it or get it working again.

I changed last week my Google account password maybe this is the issue? If yes, does anyone know how to get the plugin working again?


THANKS!!
2 Answers
Profile photo of Alin MarcuAlin Marcu Staff answered 6 months ago

Hi,

Do you have multiple Google Analytics accounts? It’s quite common for users to authorize the plugin with the wrong account (a second account without Google Analytics). To check if you’re using the right account use this link: https://analytics.google.com/analytics/web/. You should see your stats there. In case you are prompted to create a Google Analytics account, you’re probably using the wrong Google account to authorize.

Profile photo of Mark YatesMark Yates answered 6 months ago

Oh yes! That solved the problem – I’m an idiot! 
 
Thanks a lot for your support 🙂