What do you do when you can’t sign in to Yahoo Messenger?
If you can not sign in to yahoo messenger and you get an error like the one below, you must reset the CAPTCHA security code using your mail account:
Yahoo account can be blocked if you or another person enters, for several times, a wrong password.
When entering a wrong password repeatedly, Yahoo automatically enables a CAPTCHA security system. When the security system is activated, you can’t log in to Yahoo Messenger, even if you are using the correct password.
To reset the security system and unlock your account, you must follow these steps:
1. Enter in to your mail account using this link: http://mail.yahoo.com
2. Enter the correct CAPTCHA security code in the pop-up window
3. If you managed to successfully sign in to your mail account, open Yahoo Messenger and try to login as usual.