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Error codes in Google Analytics Dashboard for WP

When something goes wrong, Google Analytics Dashboard for WP will report an error in your WordPress Administration screen. Some of these errors are automatically handled and corrected, while others will need a manual action.

These errors can be splitted in two main categories. Generic errors, presented as negative values, which are usually displayed in your reports and a second category of more descriptive errors, reported by Google Analytics API, which can be found in your WordPress admin menu under Google Analytics -> Errors & Debug. In addition to these errors there are a few others, also covered in this documentation page.

Generic error codes

The following errors can be encountered while viewing your analytics reports on the dashboard widget, frontend widget, post’s reports or page’s reports.

-21

This is rather a notice than an error, it indicates that not enough data was collected for a report to be generated and displayed. It occurs when the response for a report request comes back empty. This notice is usually accompanied by a Not enough data collected message.

-23

This error indicates that a problem was encountered while retrieving your reports. You should check Google Analytics -> Errors & Debug screen for more details.

-24

This error indicates that not all the requirements are met in order to properly retrieve a report. In this case you should clear the authorization, authorize again and check the configuration. Checking your PHP error log could also help.

-30

Well, this error is for those who are not playing fair; it’s thrown when a security check is not met. If you are one of the good guys, emptying the page cache should solve this issue.

-31

This error occurs when the user doesn’t have the necessary permissions to view the requested report. On a properly configured plugin it’s hard to get this error, but it may happen under certain circumstances.

-32

This error is thrown in the sidebar/frontend widget. When the plugin fails to get the widget options will throw this error. This prevents the widget to display sensitive analytics data to guests or crafted requests.

Google Analytics API error codes

These errors can be found under Google Analytics -> Errors & Debug in your WordPress admin menu. Last Error will give you a full description of the error while Error details will report the error code, the domain, the reason of the error and a short message.

Array(
	[0] => 403
	[1] => Array(
		[0] => Array(
			[domain] => global
			[reason] => countryBlocked
			[message] => This service is not available from your region
		)
	)
)

In the above example, the error code is 403, the reason is countryBlocked and the message is This service is not available from your region.

400

The BAD_REQUEST (400) error is thrown when the plugin is configured or used incorrectly. Here are some of the most common reasons:

To fix these errors make sure you’re always using the latest version of the plugin. Also check your PHP error log for related issues.

401

The UNAUTHORIZED (401) error indicates a credential issue. Here are some of the most common reasons:

You will have to clear the authorization (if it wasn’t cleared automatically) and to authorize the plugin again to fix these errors. You can clear the authorization from Google Analytics -> General Settings screen.

403

The FORBIDDEN (403) error indicates a permission issue, including quota limits. Here is a list with common reasons:

FAQ about Google Analytics Dashboard for WP

Here is a list with answers for frequently asked questions about this plugin.